- FLOAT-EH offers free shipping on all orders to customers all across Canada, some exclusions apply.
- Customers from remote locations and Canada’s territories will pay additional shipping costs based on location. Please contact firstname.lastname@example.org for these rates before ordering.
Orders shipped to the USA will be charged a flat rate of $14.99 CAD.
- Please track your package so you can be home to receive it on the day of arrival. If you are not home for delivery we cannot guarantee the condition of which the product will be obtained. Please note, if the customer is not home to receive the package we cannot accept returns based on damage from the wilderness, elements of nature or replacing it if stolen.
- Orders will be shipped the day after purchase.
- Once your order ships out from our warehouse in Ontario, the transit time for inflatables ranges between 3-5 business days depending on your shipping location. A $7.99 express shipping option is available as well (1-2 days).
- Transit times for water mats ranges between 6-10 business days. A $50 express shipping option is available as well (2-4 days).
- A parcel tracking e-mail will be sent to you after processing the order.
- Orders are shipped on weekdays (non-holidays).
- We are not responsible for orders that cannot be delivered or that are not received because the wrong address was provided. Please make sure that the recipient's address is correct at time of ordering.