- FLOAT-EH offers free shipping for orders over $100, before tax, to customers all across Canada, some exclusions apply. FLOAT-EH ships within Canada only.
Orders under $100 will be charged a flat rate of $7.99. Orders under $30 will be charged a flat rate of $3.99.
- Customers from remote locations and Canada’s territories will pay additional shipping costs based on location. Please contact firstname.lastname@example.org for these rates before ordering.
- Please track your package so you can be home to receive it on the day of arrival. If you are not home for delivery we cannot guarantee the condition of which the product will be obtained. Please note, if the customer is not home to receive the package we cannot accept returns based on damage from the wilderness, elements of nature or replacing it if stolen.
- Our floaties and our smallest Lynx Lounger mat will be delivered by Canada Post. In cottage country and rural areas, these packages will likely be delivered to roadside or community mailboxes. If the item is too large for the compartment, a notice card will be left and you may pick up the package at the nearest Canada Post location.
- Processing time varies depending on our volume. Once your order ships out from our warehouse in Ontario, the transit time ranges between 2 to 5 business days depending on your shipping location. A parcel tracking e-mail will be sent to you after processing the order.
- Orders are shipped weekdays (non-holidays) and our daily cut-off time for all orders is 4:00pm EST.
- We are not responsible for orders that cannot be delivered or that are not received because the wrong address was provided. Please make sure that the recipient's address is correct at time of ordering.