General Help & Orders
Questions about a product, an existing order, shipping, or anything else? Send our customer-service team a note.
Contact
We’re here to help
Let’s get you back to having fun on the water.
Whether you have a product question, need help with an order, or want to tell us your next great float idea, you’ll reach a real person from our small Float-Eh team.
Start a Return
Please review our return requirements first, then email the requested information so we can help without unnecessary back-and-forth.
Warranty Support
Think your product has a manufacturing defect? Our warranty page explains what is covered and which photos and details to send.
A quick tip before emailing
Including your order number, the purchaser’s name, and clear photos when relevant helps us respond much faster. For returns and warranty requests, please use the dedicated email addresses above.
Float-Eh Head Office
FLOAT-EH / Ardaven International Inc.
3-312 King St
Barrie, Ontario L4N 6L2
Canada
Contact Hours
Monday–Friday
9:30 a.m.–4:30 p.m. ET
705-726-2637
Have a general question?
Use the form below and tell us what’s on your mind. We’ll get back to you as soon as we can during business hours.