FLOAT-EH warrants our products to be free of manufacturing defects. If you receive a product you believe to be defective, contact firstname.lastname@example.org within 3 years of purchase for a free replacement. We require photo verification of the defective product and the damaged area on the product. If, due to unavailability, actual product replacement cannot be made, we will credit the full purchase price amount toward future purchases of FLOAT-EH brand products or offer a refund for the product price.
This 3 year Warranty covers only manufacturing defects and does not apply in the following cases:
- Loss or damage to the product due to abuse; mishandling; alteration; accident; failure to follow maintenance or storage instructions; or any acts of God, including storm or animal damage.
- Loss or damage to the product from towing or incorrect tethering.
- Surface snags, scuffs & tears from sharp objects, including metal objects, nails, claws, swim suit ornamentation, jewelry, other water toys, etc.
- Wear and tear from normal use and weathering, including weathering from UV light.